Age Verification Policy

Age Verification Policy for vapeuksupplier.uk

It is against the law to sell any electronic cigarette products to anyone under 18 in the United Kingdom.

At vapeuksupplier.uk, we are committed to upholding this law and ensuring that all our customers are of legal age to purchase vaping products. We are authorised to use any personal information provided by you to conduct relevant age verification checks. For added security and compliance, we use two age verification providers for these checks.

We use VerifyMyAge as an extra layer of age verification. When you request an age-restricted product or service from us, you consent to allow us to share your information with VerifyMyAge and their third-party providers of identity data for age verification purposes. This consent is necessary for VerifyMyAge to confirm that you meet the minimum age requirements as mandated by UK age restriction legislation. You also consent to VerifyMyAge retaining relevant data for future verification.

All data processed by VerifyMyAge is protected by appropriate security measures and is periodically reviewed to ensure it is not retained longer than necessary. For more details on VerifyMyAge and how they handle your data, please visit their website: www.verifymyage.co.uk.

VerifyMyAge is an established and trusted age verification provider in the UK, widely used by various companies, including eBay, for age verification checks. They will not run a credit check, and your information will be handled securely.

In some cases, the age verification check may fail or be referred for manual review. In these instances, we may respectfully request passport or driving license details from you to manually verify your age. If you prefer not to provide this information, we can cancel and refund your order.

If You Experience Difficulty with Verification:

If you encounter any difficulty with verifying your details, please follow these guidelines:

  1. You will receive an email from VerifyMyAge with a link to verify your details. Please check your junk or spam folder if you do not see this email in your inbox.
  2. You will then be asked to verify your details by various means, including: Mobile Phone, Credit Card, Debit Card, UK Driving License, CitizenCard, National DB, or Electoral Roll.
  3. Entering your mobile phone number is often the quickest way to verify your order. Alternatively, please enter your details using any of the other provided options.
  4. Once successfully verified, your order will be processed and dispatched. You will not need to re-verify your details for future orders as long as you log in to your account and your information remains the same.

Please refer to the data protection section of our Terms of Service for further details on how we handle data.

If you encounter any issues with age verification, it may unfortunately delay your order. Please contact our customer service immediately at +44 7500 177814 or email [Your Contact Email Address, e.g., info@vapeuksupplier.uk].